>>>FAQ:
1. Q: How could I get samples?
A: We can provide samples by your Fedex or DHL account.Or you send us the samples charge together with the courier cost by paypal, WU.
2. Q: How much the courier freight will be for the samples?
A: Courier freight depends on the quantity, weight and carton size and your area.
3. Q: How can I get your price list?
A: Please send us your email or fax for our price list and order information.
4. Q: Can we have our logo or company name to be printed on your products or the?package?
A: Yes, you can. We can print your Logo and company name etc in our products by silk screen printing according to your artwork design, and the minimum quantity for silk screen printing is 2000 units per logo. You can send us the artwork by email in JPG, TIF, AI, EPS, TIFF or CorelDraw formats.
5. Q: What’s your usual payment term for orders?
A: We accept terms of T/T in advance or L/C at sight, Paypal, credit card, Western Union.
6. Q: Is there other payment method available?
A: Yes, we accept paypal payment for transaction below USD 2000.00,Our paypal address chow198305@163.com
7. Q: How can we become your sole distributor?
A: If you can sell our products USD20,000 to USD50,000 per month, you could be one of our distributor in your city or area; If you can sell our products worth more than USD50,000 per month, you could be our sole distributor in the country.
8. Q: I just want to buy a few pieces of your products, what to do?
A: yes, before bulk order, we accept a few pieces order!
9. Q: Have you ever exported your products, and if so, to which countries?
A:We have nearly 5 year experence of production ,and 3 years experence for exporting our products to all over the world,especially European and North America market.
10. Q: What is your HS Code?
A:ip camera HS Code: 8525801200
11.Q:What is your production lead time?
A:Delivery time: Samples can be shipped within 24 hours. And almost all of our products have at least 200----1000pcs stock. For 5000pcs-20Kpcs at 7-15days, we can supply goods in short times.
13.Q: How long is the guarantee for these products?
A:Price and Quality: Our price is competitive in similar field. Own factory means saving cost. Besides of this, we also ensure our quality. Many certification means our quality. And all products with 1 year warranty. If the bad quality ones is more than 3%, we will make up the new one for you , and we pay forward shipping cost.
14.Q: How are your products innovative, creative and eco-friendly?
A:Our products are always in process of innovation according to our clients feedback,then we will always creat a lot of new products to make new promotion in the market.Besides,most of our products do pass the ROHS certificate. What’s more,we have our own mode and package, we can promise their eco-friendly.
15.Q: Could you please send me the catalogue with more photos?
A:Pls send us your email address or online address, so that we can send you properly!
16. Q:Is it possible to send us free samples, so that we could prove the advantage of this product ourselves?
A:Samples can be shipped within 24 hours. But as to our policy, you should pay our sample fees and freight. When you make an order, we will pay back these fees. As a sincere client, I think you won’t care about these little fees.